Soothing Solutions For Everyday Relief At Healistry
Relief, comfort, and enhanced recovery to support your everyday well-being and active lifestyle.
Frequently Asked Questions
How Do Healistry Products Work?
Healistry Products function to provide relief, support, and wellness. They utilise heat, stabilisation, or flexibility assistance to help users achieve recovery, comfort, and better mobility.
Will Healistry products help me recover from my pain?
Healistry products are designed to aid in pain management and recovery by providing targeted heat, support, and stability. While they can significantly reduce discomfort and assist healing, they are not a substitute for professional medical advice regarding your specific pain condition.
Where are you located?
Our head office is located in Melbourne.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at healistryco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Healistry is committed to advancing restorative Wellness and Recovery for discerning adults. We deliver effective, holistic remedies & pure products designed to help you recover faster, achieve lasting pain relief, and reclaim a vibrant life free from discomfort.
Fast, Free & Secure Shipping Australia Wide
We believe better recovery shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your Healistry essentials are packed with care and delivered straight to your door so you can start resting easier, sooner.