Frequently Asked Questions
How is this Healistry Seat Cushion different from a standard memory foam cushion?
Memory foam cushions tend to trap body heat and eventually compress until you hit the hard seat base.
The Healistry Seat Cushion is different because it uses High-Elastic Gel in a honeycomb grid. Instead of compressing flat, the grid actively displaces pressure away from your tailbone while maintaining support. Plus, the open air channels allow heat to escape, keeping you cool where foam would make you sweat.
Will it flatten out over time like my other cushions?
No. This is one of the biggest advantages of our medical-grade silica gel. It features "Memory-Free" elasticity, meaning it instantly snaps back to its original shape the moment you stand up.
Whether you weigh 50kg or 120kg, the "double-thick" reinforced design prevents it from bottoming out or losing its shape, even after years of daily use.
Will this fit my specific chair?
Yes, it is designed with a Universal Fit. At 42cm x 37cm, it fits perfectly on standard office chairs, car seats, truck cabins, dining chairs, and even wheelchairs.
It is also flexible enough to be squeezed into slightly smaller bucket seats (like on aeroplanes) without losing its supportive properties.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is it suitable for long-distance driving?
Absolutely. This product is a favourite among truck drivers and commuters, specifically because of the airflow.
The honeycomb design prevents the "swamp butt" and humidity build-up that usually happens after sitting for 2+ hours. You will find you can drive for longer stretches without the "numb bum" feeling or the need to stop just to stretch your legs.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at healistryco@gmail.com.
Our operating times are Monday to Friday, 9 AM - 5 PM AEST. We aim to respond within 24 hours during weekdays.